Refund policy

Refund Policy 

Lost updated: September 6, 2026

Bright Task sells digital products, downloadable files, templates, workbooks, patterns, digital tools, apps, and other electronically delivered content.

Digital Products

Because our products are digital, purchases are generally non-refundable once the digital content, download, file, access link, or other digital delivery has been supplied or accessed, except where applicable law requires otherwise.

Please review the product description, included files, compatibility information, and other product details carefully before completing your purchase.

Problems With Your Purchase

If a file is corrupted, missing, materially different from its description, or a technical problem prevents you from accessing your purchased product, please contact us. We will first try to resolve the issue by providing troubleshooting assistance, a corrected file, replacement download, or another appropriate solution.

If we cannot provide the purchased digital product as described or cannot reasonably resolve a verified delivery or technical issue, we may provide a replacement or refund as appropriate and as required by applicable law.

Duplicate Purchases

If you accidentally purchase the same digital product more than once, please contact us with your order details. Once verified, we may refund the duplicate transaction.

Change of Mind

We generally do not provide refunds for change-of-mind requests after digital content has been supplied or accessed, except where a mandatory right under applicable consumer law applies.

Compatibility

Customers are responsible for reviewing any software, hardware, device, or compatibility requirements clearly stated on the product page before purchasing. If you are unsure whether a product is suitable for your device or software, please contact us before purchasing.

Your Legal Rights

Nothing in this Refund Policy excludes, restricts, or overrides any consumer rights or remedies that cannot legally be excluded. Where applicable consumer law provides additional cancellation, refund, conformity, or other mandatory rights, those rights will apply.

Contact Us

For refund or product-support questions, contact Bright Task at kweefyservice@gmail.com. Please include your order number, the email address used for the purchase, the product name, and a short description of the issue.